Bully Dog Products
Dodge Cummins
Ford Powerstroke
GMC Duramax
Mercedes, Volkswagen
GAS Performance
Tractor Power Modules
Downloaders, Monitors, Diesel Chips, Modules
Triple Dog, WatchDog
Accessories
Cold Air Intake
Exhaust Systems
Propane Injection
|
Warranty and Returns - Bully Dog Diesel Performance .biz
30-Day Customer Satisfaction Guarntee -
FULL - MONEY BACK - GUARANTEE
You Have 30 Days to be Satisfied with the RESULTS with Bully Dog Products!
Our return process is simple:
- Contact Us for a RMA (Return Authorization Number)
- You are responsible for return shipping charges
- NO Restocking fees for products returned complete in original packaging in mint condition.
Return and Warranty Policy
Defective products are eligible for a warranty exchange directly through the manufacturer only.
Bully Dog products carry a 1 year manufacture warranty.
FREE Bully Dog Manufacturer Technical Support - Call 1-(940)-783-9915 or 1-(866)-285-5936 from Mon-Fri 8AM to 5PM MST for technical support.
After the 30-Day Customer Satisfaction Guarntee period, customers must work with the Bully Dog Manufacturer directly to
return the product for any reason including warranty.
Bully Dog Manufacturer Warranty and Disclaimer:
READ THESE WARRANTY TERMS AND CONDITIONS (the "Agreement") CAREFULLY BEFORE INSTALLING AND/OR USING THE ENCLOSED BULLY DOG PRODUCT (the "Product").
BY INSTALLING AND/OR USING THE PRODUCT, YOU AGREE TO BE BOUND BY THESE TERMS. IF THESE TERMS ARE NOT ACCEPTABLE,
YOU MAY RETURN THE PRODUCT WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, IN NEW AND UNUSED CONDITION AND WITH A DATED PROOF OF PURCHASE,
TO THE PLACE OF PURCHASE FOR A FULL REFUND.
WARRANTY
Bully Dog Technologies, LLC ( "Bully Dog") warrants that the Product (meaning solely the physical Product or parts contained within the Product kit
and excluding any installed or installable software, which is governed by a separate Software License) will be free from defects in material and
manufacture for one (1) year from date of purchase by the first purchaser of the Product who puts it into service (the "Purchaser"),
exclusive of Bully Dog distributors, jobbers, and dealers . This Warranty extends only to the Purchaser and not to any subsequent purchasers or
users of the Product. This Warranty may not be transferred in whole or part.
EXCLUSIONS. THIS WARRANTY DOES NOT APPLY TO:
Installation of the Product or failure or inadequate performance of the Product due to improper installation (the Purchaser must determine the
appropriateness of the Product for Purchaser’s application);
Attachments, accessory items, and parts not manufactured by Bully Dog;
Product that has been installed with other aftermarket parts or altered or modified in any way; or
Normal wear and tear; damage caused by accident, abuse, neglect, misuse, negligence, vandalism, acts of God, improper storage or handling, or
disasters such as flood, fire, or war; failure to operate, maintain, or repair the Product in accordance with the instructions supplied by Bully Dog;
or failure to install, operate, maintain, or repair the vehicle into which the Product is installed in accordance with the vehicle manufacturer’s
instructions or common maintenance practices.
CONDITIONS OF WARRANTY COVERAGE. THIS WARRANTY SHALL NOT APPLY IF THE PRODUCT:
is used in an application different from the one for which it was designed according to Bully Dog’s published technical and promotional materials; or
is used in an application different from the one for which it was designed according to Bully Dog’s published technical and promotional materials; or
DISCLAIMER AND EXCLUSION OF OTHER WARRANTIES.
The preceding warranties are the exclusive warranties given by Bully Dog for the Product and supersede any prior, contrary or additional representations,
whether oral or written. ANY IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED
IN DURATION TO THE ONE YEAR PERIOD OF THE EXPRESS WARRANTY. BULLY DOG AND ITS DISTRIBUTORS, JOBBERS, AND DEALERS DISCLAIM AND EXCLUDE— AND PURCHASER
HEREBY WAIVES, RELEASES, AND RENOUNCES—ALL OTHER WARRANTIES.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
EXCLUSIVE REMEDY.
If the Product fails to conform to the preceding warranties, the Purchaser must notify Bully Dog Manufacturer within a reasonable time and in no event more than
fifteen (15) days after the discovery of the nonconformity.
EXCLUSION OF CONSEQUENTIAL, INCIDENTAL, AND OTHER DAMAGES.
BULLY DOG AND ITS DISTRIBUTORS, JOBBERS, AND DEALERS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY WARRANTY,
WHETHER RESULTING FROM NONDELIVERY OR FROM THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT OR FROM THE NEGLIGENCE OR
OTHER TORT OF BULLY DOG OR ITS DISTRIBUTORS, JOBBERS, OR DEALERS. THIS EXCLUSION COVERS, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, REVENUE OR PROFIT,
COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT, ADDITIONAL COSTS INCURRED BY PURCHASER, AND CLAIMS BY PURCHASER’S CUSTOMERS OR OTHER THIRD PARTIES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
INDEMNIFICATION.
Purchaser agrees to indemnify, defend, and hold Bully Dog and its distributors, jobbers, and dealers harmless from any claim arising out of or related
to the Product or its use, installation, or service.
|
|
